at Sepp and Hanni’s in Neustift

Check-In:
At the Stubaierhof mountain climbing hotel at 2 p.m.

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Check-Out:
At the Stubaierhof mountain climbing hotel at 11 a.m.

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Discounts for children:
· 0 to 4 years – free
· 5 to 9 years – 50% off
· 10 to 14 years – 30 % off
· 15 to 16 years – 20 % off

(with two full-price guests, in the parents’ room)

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Pets:
Not permitted in Sepp & Hanni’s village suites.
You may bring pets to the Stubaierhof mountain climbing hotel.
Thank you for your understanding.

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Special Cancellation policy in summer 2020:
Maximum of flexibility – possibilty of free cancellation until the day of arrival

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General Cancellation policy:
Cancellation is no fun. Neither for you nor for us. We’re sorry that you won’t be staying with us after all.
It’s also a shame for rooms to stay empty, even though other guests would have liked to have booked them instead.
That’s why we recommend that you get in touch with us as soon as your plans fall through.
We will try to accommodate you as much as possible.

Free cancellations up to 14 days before reservation begins!
ONLY valid for direct bookings (booking form, e-mail, telephone) or bookings made directly from our website.
For bookings made through third parties (e.g. Booking.com…) the cancellation policies of those providers will apply.

For cancellations made less than 14 days in advance, only 50% of the fees can be refunded..
For no-shows, delayed arrivals, or early departures, guests will still be billed for the entire price of the booking.

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