only apply to direct bookings (phone, e-mail, website)
If you book directly with us – via our website, the inquiry form, e-mail or telephone – you will benefit from our flexible cancellation conditions.
For bookings not made directly (via platforms and third party providers such as booking.com, travel agencies, etc.) the regular cancellation conditions according to Austrian hotel regulations apply.
We recommend that you take out cancellation insurance in case of cancellation. We can gladly take care of this for you directly when you make your reservation.
In the following you will find all advantages of the cancellation conditions for direct booking at a glance!